Technical answers from the people who know the system.
Questions about fit, wiring, charging or an existing order are welcome. Send the relevant model and application details so our support team can give you a useful answer.
Amazon marketplace
Amazon is the official MEYULMOL sales channel. Use Amazon for product availability, order status, shipping, returns and warranty requests tied to a purchase.
Open the Amazon StoreEmail our team
For installation, charging, compatibility and expansion questions, email [email protected]. Include the battery model, system voltage and a short description of your setup.
Typical response time
Within 24 hours on product and technical questions.
What to include in your message.
For pre-purchase questions
Share the required voltage, expected load, available installation space, charger specifications and whether you plan to connect batteries in series or parallel.
For existing orders
Use Amazon messaging and include the order number, exact product model, any displayed BMS or charger data and clear photographs when relevant.
Safety note
Disconnect the system before inspecting terminals or wiring. Professional installation is recommended for 48V systems and any application with high continuous current.